FAQ

1. What’s Minimum Order Quantity?

A:Each item and/or color has a minimum order quantity, which would be stated in our quote sheet.

Assorted items would be negotiable upon request.

2. What’s kind of your packaging?

Coralfly packaging or customer’s requirements.

3. Could I get some samples? How could i pay the sample payment?

A: We are honored to offer you samples. We accept the sample payment

via Western Union or Bank of China.

4. How long is your Delivery Lead Time ?

A: If there is stock, the lead time is about one week after we get the payment,

if need to be produced, 7-20 days after we get the prepay.

5. Could you Calculate the shipping cost for me?

A: Yes, we are honored to do that for you! Before the freight ,

please well let us know which seaport or airport near your place.

6. What is a fuel water separator filter?

A fuel water separator is a device that works to ensure clean fuel is delivered to the engine. Properly speaking, a fuel water separator is a small filtering device used to remove the water from the diesel fuel before it reaches to the sensitive parts of the engine.

Our Service

Service provide:

OEM ODM & OBM service; Coralfly packaging or according to customer's need packaging

Quality Guarantee:

If there have any quality problems with CORALFLY products, we are willing to be replaced free.

After-sales service:

There is any problem caused by using CORALFLY products:

1). Keep the defective products and contact with Coral Machinery or Coral Machinery distributor

of your religion timely.

2). Do not cut or change any suspected problem products, if necessary, Send the suspected filter

and the attached oil and the coolant sample together to Coral Machinery or Coral Machinery

distributor of your religion timely.

3). Attached with repair document, parts list, labor costs and any other materials which can support

a claim for compensation.